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Privacy Policy

Effective date: April 19, 2026

Tradeline AI is a product of Severine, LLC ("Severine," "we," "us," or "our"). This Privacy Policy explains what information we collect, how we use it, and what choices you have. If you have questions, email us at lkarlitz@icloud.com.

Information we collect

We collect information in two ways:

  • Information you give us. When you fill out the demo request or contact form on our website, we collect your name, business name, phone number, email address, trade/industry, and any other details you include.
  • Call information. When callers reach an AI agent powered by Tradeline AI, the call may be recorded and transcribed. Callers are informed at the start of the call that they are speaking with an AI assistant. Transcripts and summaries are processed by ElevenLabs and shared with the business that operates the agent.

We do not use cookies for tracking. We do not run advertising pixels on this site.

How we use your information

  • To build and deliver a custom AI agent demo for your business
  • To contact you about your inquiry or the status of your account
  • To improve the Tradeline AI service

We do not sell your information to third parties. We do not use your data for advertising.

How we store your information

Form submissions are stored securely using Netlify's infrastructure. Call transcripts and recordings are handled by ElevenLabs in accordance with their privacy policy. We retain your data for as long as necessary to provide the service, or until you ask us to delete it.

Third-party services

Tradeline AI relies on the following third-party services to operate:

  • ElevenLabs — voice AI and call handling. ElevenLabs processes call audio and transcripts on our behalf.
  • Netlify — website hosting and serverless functions. Form data is stored on Netlify's infrastructure.
  • Resend — transactional email delivery for internal notifications.

Each of these providers has its own privacy policy. We choose providers that take data security seriously.

Your rights

You can ask us to access, correct, or delete any personal information we hold about you at any time. Email us at lkarlitz@icloud.com and we will respond within 5 business days.

If you are located in California, you have rights under the California Consumer Privacy Act (CCPA). If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR). In both cases, please contact us directly and we will honor your request.

Changes to this policy

We may update this policy as the product evolves. When we do, we will update the effective date at the top of this page. Continued use of the service constitutes acceptance of the updated policy.

Contact

Severine, LLC
Email: lkarlitz@icloud.com

© 2026 Severine, LLC — Tradeline AI — Terms